She seemed nice in that mad scientist, ethics-for-sale kind of way.
Protip: This is a really bad question to ask when visiting the National Mall. We have 8 buildings surrounding the Mall, and a total of 19 museums, 9 research centers and the National Zoo. A S.H.I.E.L.D agent should know better!
(We think she means the Smithsonian’s National Museum of Natural History in this case.)
Sentinel: One hopes this righteously indignant “Smithsonian” nerd overcame the apparent massive “trauma” induced by this inaccuracy to stay for the rest of the movie. ;)
The serum amplifies everything that is inside, so good becomes great; bad becomes worse. This is why you were chosen. Because the strong man who has known power all his life, may lose respect for that power, but a weak man knows the value of strength, and knows… compassion.